IT Specialist
@ Articulate-IT.
Job Description:
✓Respond to employee helpdesk requests:
✓Troubleshooting
✓Explaining issues and solutions in plain language
✓Suggesting workarounds or alternatives
✓Onboarding new employees:
✓Setting up accounts
✓Procuring hardware
✓Communicating with other departments to ensure our latest hires have all the access they need on day one
✓Work on various projects - for example: software & hardware audits, new software testing & deployment, aligning employee groups across different software packages
✓When necessary, escalate incidents to other experts on the team for resolution
✓Ordering new & replacement equipment for existing employees
✓Communicating IT policies to Articulate employees
✓Create internal (team-only) and employee-facing documentation, including knowledgebase articles
✓House, manage, and ship out loaner machines in support of Articulate employees
@ Articulate-IT.
Job Description:
✓Respond to employee helpdesk requests:
✓Troubleshooting
✓Explaining issues and solutions in plain language
✓Suggesting workarounds or alternatives
✓Onboarding new employees:
✓Setting up accounts
✓Procuring hardware
✓Communicating with other departments to ensure our latest hires have all the access they need on day one
✓Work on various projects - for example: software & hardware audits, new software testing & deployment, aligning employee groups across different software packages
✓When necessary, escalate incidents to other experts on the team for resolution
✓Ordering new & replacement equipment for existing employees
✓Communicating IT policies to Articulate employees
✓Create internal (team-only) and employee-facing documentation, including knowledgebase articles
✓House, manage, and ship out loaner machines in support of Articulate employees
- Go to Job Link
- Uncategorized
- Closing date: 31-01-2024