Customers Support Receptionist
@ Cirvee Academy.
Role Description
✓As a Customer Support Receptionist at Cirvee, you will be the first point of contact for visitors and clients, ensuring a welcoming and professional experience.
✓This role involves managing inquiries, assisting with check-ins and check-outs, promoting services, and converting inquiries into sales. You will handle inbound and outbound communications, including phone calls, online chats, and messaging platforms, while providing excellent customer service.
✓Collaboration with sales, marketing, and operations teams will be key to meeting business objectives.
Key Responsibilities
✓Assist visitors, manage check-ins/check-outs, and ensure a positive customer experience
Promote Cirvee’s services, convert inquiries into sales, and upsell additional products
✓Respond to customer inquiries across phone, chat, and messaging platforms
Make outbound calls to follow up with leads and engage existing students
✓Build strong customer relationships, address concerns, and ensure high retention
Process payments, maintain accurate customer data, and update records
✓Collaborate with sales, marketing, and operations teams to achieve business goals
Handle customer complaints efficiently and professionally.
Qualifications
✓Bachelor’s degree in Business Administration or related field
✓2+ years of experience in customer service, front desk, or sales roles
Proficiency in CRM and office management software
✓Strong phone etiquette and communication skills
Excellent organizational skills with the ability to multitask
Skills Required:
✓Customer Service and Interpersonal Skills
✓Phone Etiquette and Receptionist
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV and Portfolio or links to social media profiles to: hr@cirvee.com using the Job Title as the subject of the mail.
@ Cirvee Academy.
Role Description
✓As a Customer Support Receptionist at Cirvee, you will be the first point of contact for visitors and clients, ensuring a welcoming and professional experience.
✓This role involves managing inquiries, assisting with check-ins and check-outs, promoting services, and converting inquiries into sales. You will handle inbound and outbound communications, including phone calls, online chats, and messaging platforms, while providing excellent customer service.
✓Collaboration with sales, marketing, and operations teams will be key to meeting business objectives.
Key Responsibilities
✓Assist visitors, manage check-ins/check-outs, and ensure a positive customer experience
Promote Cirvee’s services, convert inquiries into sales, and upsell additional products
✓Respond to customer inquiries across phone, chat, and messaging platforms
Make outbound calls to follow up with leads and engage existing students
✓Build strong customer relationships, address concerns, and ensure high retention
Process payments, maintain accurate customer data, and update records
✓Collaborate with sales, marketing, and operations teams to achieve business goals
Handle customer complaints efficiently and professionally.
Qualifications
✓Bachelor’s degree in Business Administration or related field
✓2+ years of experience in customer service, front desk, or sales roles
Proficiency in CRM and office management software
✓Strong phone etiquette and communication skills
Excellent organizational skills with the ability to multitask
Skills Required:
✓Customer Service and Interpersonal Skills
✓Phone Etiquette and Receptionist
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV and Portfolio or links to social media profiles to: hr@cirvee.com using the Job Title as the subject of the mail.
- Go to Job Link
- Uncategorized
- Closing date: 29-11-2024