Customer Service Officer
@ Outcess Solution Nigeria Limited, Ikeja..
RESPONSIBILITIES
· Answers phone and responds to customer requests.
· Upsell/Sell pro
duct and services, place custom orders in computer system.
. Provide customers with product and service information.
. Transfer customer calls to appropriate staff (as and when asked for)
· Identity, research, and resolve customer issues using computer systems and applications
· Follow up on customer inquiries, if not immediately resolved.
· Recognize, document and alert the supervisor of trends in customer call
@ Outcess Solution Nigeria Limited, Ikeja..
RESPONSIBILITIES
· Answers phone and responds to customer requests.
· Upsell/Sell pro
duct and services, place custom orders in computer system.
. Provide customers with product and service information.
. Transfer customer calls to appropriate staff (as and when asked for)
· Identity, research, and resolve customer issues using computer systems and applications
· Follow up on customer inquiries, if not immediately resolved.
· Recognize, document and alert the supervisor of trends in customer call
- Go to Job Link
- Uncategorized
- Closing date: 29-11-2024